Return Policy

7-Day Satisfaction Guarantee:

If you need to return an item, don't worry – we're here to help. We offer a 7-day return policy to ensure your satisfaction. While in most cases, we ask buyers to cover return shipping costs, if the item is damaged or broken, we'll provide a free return. 

Conditions for Returns:

• Items should be returned in their original packaging. 

Store Credit Returns:

We offer returns for Vitalively store credit, excluding the original shipping cost, within 7 days of delivery. To initiate a return, simply email us at  alifshopify@gmail.com.

Return Process:

After approval, we'll send you a return shipping label and clear instructions for your package. Remember, we won't accept items sent without prior return request.

Ensure the item is in its original condition with all packaging to avoid return rejection.

Please allow 10-14 business days for us to inspect and process your return and issue your store credit. 

Damages and Issues:

Please carefully inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, please contact us immediately. We're here to address the issue promptly and make it right for you.